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PRIVACY POLICY
1. Introduction
CtoO Energy Ltd, CtoO Ltd and all associated and subsidiary companies ("us" "we" "our") are committed
to preserving the privacy of all visitors to our website at www.c-to-o.com. This privacy policy describes
how we use and protect the information that you provide to us.
By registering on the Website, you consent to the collection, use and transfer of your information under the terms of this policy.
2. Information that we collect from you
When you visit, register or order products or services on the Website you may be asked to provide
certain information about yourself including your name, contact details, credit or debit card information,
your mobile telephone number and network details. We may also collect information about your usage of
our Website as well as information about you from e-mails or letters you send to us or during telephone
conversations between us.
3. Use of your information
Your information will enable us to provide you with access to all parts of our Website and to supply the
goods or services you have requested. It will also enable us to bill you and to contact you where
necessary concerning your orders and your ongoing account with us. We will also use and analyze the
information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify
you occasionally about important changes or developments to the Website or our services. Further,
where you have consented, we might also use your information to let you know about other products and
services which we offer which may be of interest to you, including available product and service upgrades
and special offers and we may contact you by post, telephone or fax, as well as by e-mail. If you change
your mind about being contacted in the future, please let us know.
4. Disclosure of your information
The information you provide to us will
be held on our computers globally and may be accessed by or given to
third parties some of whom are located outside the European Economic
Area who act for us for the purposes set out in this policy or for other
purposes approved by you. We may also pass aggregate information on the usage of the Website to third
parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business
entity, your information may be disclosed to our new business partners or owners.
5. Cookies
Cookies are small amounts of information which we store on your computer. Unless you have indicated
your objection when disclosing your details to us, our system will issue cookies to your computer when
you log on to the Website. Cookies make it easier for you to log on to and use the Website during future
visits. They also allow us to monitor Website traffic and to personalize the content of the Website for you.
You may set up your computer to reject cookies by although, in that case, you may not be able to use
certain features on our Website. If you do not wish to receive cookies in the future, please disable them
in your web browser.
6. Security and Data Protection
We employ security measures to protect your information from access by unauthorized persons and
against unlawful processing, accidental loss, destruction and damage. In particular, your information will
be stored on a dedicated server architecture within a secure data facility and we use internet standard
encryption technology known as 128 bit SSL (secure sockets layer) to encrypt communications between
us and our customers. We will retain your information for a reasonable period or as long as the law
requires.
7. Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary
changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We
are entitled by law to charge a fee of £10 (or any other currency equivalent at our sole discretion) to
meet our costs in providing you with details of the information we hold about you.
8. Changes to our Privacy Policy
Any changes to our privacy policy in the future will be posted to the Website and, where appropriate,
through e-mail notification.
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